Crime and Disorder
We want Great Lever to be a safe place for residents to live and enjoy life and we work hard with our partner agencies to achieve this. We encourage neighbours to be friendly towards one another but also if you see crime or anti social behaviour, tell us so that we can do something about it.
Hate Crime Reporting Centre
The UCAN centre is a designated reporting centre where you can be confident of reporting any hate crime. All our staff have been trained to deal with reports of this nature and we have private and confidential meetings rooms to enable you to feel relaxed and secure whilst you are here. Please contact the centre if you would like to make an appointment to see one of our staff.
Alternatively you may contact the Police or Bolton Council. Details of other hate crime reporting centres can be found on the GMP website.
The police hold regular surgeries at the centre to make it easier for you to report crime and/or anti social behaviour. All reports are taken in the strictest confidence. Please feel free to make an appointment by contacting the centre of drop in on one of the following dates:
Tuesday 26th April 2 pm - 4 pm
- Thursday 26th May 10 am - 12 noon
- Monday 27th June 2 pm - 4 pm
- Thursday 28th July 2 pm - 4 pm
You can also contact your local neighbourhood policing team on – 01204 654 673 or email email@example.com
Anti Social Behaviour
Lets helps tackle anti social behaviour, report it don’t tolerate it. The following partner agencies can assist you if you are experiencing problems with anti social behaviour. Here is a list of the servicestandards you can expect to receive
1. Registering your antisocial behaviour complaint
Victims will be asked for their preferred method of contact and send an acknowledgement within 4 working days. This will include the:
- case reference number
- name of officer who will deal with the case
- date by which you can expect to receive further contact
- category given to the case
2. Our response to your report
Once you have told us about the problem we will offer you an interview as follows:
- Within 1 working day if the incident is classed as very serious (example - threat of physical violence or actual violence, serious damage to property, hate crimes/ incidents and domestic abuse)
- Within 2 – 5 working days for all other incidents (example - persistent noise nuisance, youth nuisance, harassment/intimidation and verbal abuse)
3. Out of hours
If the incident occurs over a weekend or a bank holiday, we will provide a dedicated phone line - to give you access to practical advice and we will report the incident for action on the next working day.
4. Removing graffiti
We will remove offensive graffiti within 24 hours if reported (example – racist or abusive graffiti)
5. Keeping you updated
We will keep you up to date with progress in relation to your complaint and agree with you how we will do this and how often.
6. Providing support
We will offer a range of solutions to help resolve your complaint (example – advice and support, mediation or legal action).
7. Staff training
We will ensure our staff have appropriate compulsory training relating to ASB and support including Annual ‘refresher training’.
We will keep the identity of victims / witnesses confidential when requested.
Useful links for reporting anti social behaviour
Other useful numbers
- 0161 872 5050 - Police: Non Emergency
- 0800 555111 - Crimestoppers